Softek Solutions (2011–2012)

Softek Solutions is a software development company located in Prairie Village, KS. As the IT manager, I was responsible for deploying and maintaining internal systems used by Softek's software engineers, sales representatives, support agents, and administrative staff. In addition, I was responsible for ordering Dell servers and provisioning them with Softek software for delivery to Softek customers.

System Administrator

  • Design and implement network-layer security system utilizing Cisco ASA 5510 and 5505 model firewall appliances
  • Design and implement L2TP/IPsec Virtual Private Network using Cisco ASA 5510 model firewall appliances and RSA SecurID multi-factor authentication system
  • Design and implement remote deployment and monitoring solution for field-installed appliance products using OpenVPN and Zabbix
  • Install, configure, and support nearly 200 physical and virtual application servers in an integrated, hetrogeneous environment leveraging Microsoft Windows Server 2008 R2 and Debian Linux 6.0
  • Install and maintain server virtualization infrastructure with multiple independent VMware vSphere Hypervisor 4.1/5.0 host machines, as well as Microsoft Hyper-V 2008 R2
  • Maintain network infrastructure hardware including Cisco Catalyst 4510 Layer 3 switch, and Cisco 2800-series routers
  • Automate and schedule Windows and Linux administration tasks using Windows PowerShell, Bash, and Python scripting languages
  • Support and maintain VoIP system using Cisco Unified Call Manager 7 and Unity 7
  • Automate deployment of Windows servers and workstations using Microsoft Deployment Toolkit 2012
  • Support Microsoft Active Directory 2008 R2 domain environment
  • Support email system using Microsoft Exchange 2007, Cisco IronPort and Barracuda anti-spam systems
  • Install and support Windows XP and Windows 7 workstations for end-users
  • Supervise direct reports in their daily tasks of end-user support and infrastructure maintenance
  • Develop and document department standards and best practices to ensure users could depend on consistent and reliable service of highest quality